Services — Forward Deployed Engineering
Most integrators drop the hardware, email a login, and leave you a WhatsApp number. ZAZTEK sends an engineer who sits with your team through survey, install, customisation and training — and doesn't sign off until your staff can run the system without us.
The handover gap
Good hardware and good software still fail when nobody adapts them to how your office actually works. That adaptation is the job we've named and staffed.
How a deployment runs
Timings below are typical for a mid-size site. Larger campuses and multi-branch networks run the same sequence over a longer schedule.
We come to you. Floor walk, cable routes, power and rack audit, existing systems, and a sit-down with the people who will actually use the thing every day.
A line-by-line bill of quantities generated from the survey — no vague lump sums. You see every camera, switch, licence and man-day, and what each is for.
Installation, racking, network configuration, server and database setup, security hardening and backup. Our engineer is on site for the whole build, not just the first morning.
The part most vendors skip. Your fee structure, your approval chain, your report formats, your branding — built into the system rather than worked around. ZAZ AI is wired in where it saves your team typing.
Sessions by role, in Urdu or English, using your live data. Admin, operator and end-user tracks are separate, because they need different things. Repeated until people are confident, not until the hours run out.
Thirty days of direct access to the engineer who built it — not a ticket queue. At the end, a written review of what's working, what isn't, and what to do next.
What the engineer brings
Twenty years of deployments turned into software. It's why a ZAZTEK survey produces a costed BOQ in days rather than weeks.
Survey notes go in, an itemised bill of quantities comes out — camera counts, cable runs, switch ports, licences and labour, priced and formatted for your procurement team.
Our assistant sits inside the delivered system, so your staff can ask how to do something instead of hunting through a manual. It knows your install, not a generic product.
Every deployment ships with a written manual built from your actual configuration and screens. Recent handovers have run to 20+ pages, in print and PDF.
REST connectors and an agent runtime that let the new system talk to the accounting package, biometric device or portal you already run.
We run end-to-end tests against the live configuration and show you the results. You get a pass list, not a promise.
Backup, restore, failover and routine maintenance written down for your IT staff, so the system survives a change of personnel.
Where we've done it
Admissions, fees, attendance, assessments and payroll built around one institution's existing approval chain — with a full staff manual at handover.
Consumable tracking, procedure costing and patient entitlement billing, mapped to how the lab's nurses and store already worked.
Plot files, installments, cadastral maps, e-signatures and tax compliance for a housing society, usable offline in the field.
Camera networks, racks, power and cooling designed on site, costed line by line, and handed over with as-built documentation.
Engagement models
2–6 weeks, fixed scope
One system, surveyed, built, customised and handed over. The standard way to start.
3–12 months, days per week
An engineer works from your premises on an agreed schedule, delivering a roadmap of systems rather than a single install.
Rolling, monthly
For systems already live. Scheduled visits, monitoring and a named engineer who knows your setup.
Handover pack
Nothing on this list is optional or extra. It is the definition of a finished ZAZTEK deployment.
Questions
Yes. We work across Punjab regularly, including Lahore, and take projects nationally. Travel and accommodation are quoted separately and shown as line items on the BOQ.
Usually. The survey establishes what's worth keeping. We integrate with existing hardware, databases and portals where it makes sense, and say plainly when replacement is the cheaper route.
You own your configuration, your data and your custom reports. The underlying ZAZTEK platform stays licensed to you under the terms in your agreement, and we spell out which is which before work starts.
Either your team runs it alone — that's the goal — or you move onto a retainer with the same engineer. There's no forced ongoing contract.
Our engineers are generalists by design: networks, servers, surveillance and application work. For large builds we send a pair, and one of them stays your single point of contact throughout.
Start with a survey
A survey visit costs you a morning and gets you a written report and a costed BOQ — whether or not you go ahead with us.
Request an engineer
Enough for an engineer to know what to bring. We read every one of these ourselves — it does not go into a ticket queue.